Retail Case Study
Dry Cleaning Management Platform
How we created a complete business management solution for Presto Dry Cleaners with customer portal, mobile app, and integrated payment processing.
Project Overview
Presto Dry Cleaners needed a comprehensive digital transformation to streamline their operations, improve customer experience, and increase revenue. We built an integrated platform that handles everything from order management to customer communications and payment processing.
Duration
4 Months
Team Size
4 Developers
React Native
Express.js
MySQL
Stripe
Firebase
PWA
The Challenge
- Manual order tracking led to lost items and customer complaints
- Paper-based system caused inefficiencies and errors
- Limited customer communication and engagement
- Cash-only payments limited customer convenience
Our Solution
- Digital order management with barcode tracking system
- Customer portal with real-time order status updates
- Mobile app for convenient order placement and pickup
- Integrated payment processing with multiple options
Technical Implementation
Customer Mobile App
Built a user-friendly mobile app that allows customers to place orders, track progress, and manage their dry cleaning needs from anywhere.
- Cross-platform React Native application
- Barcode scanning for easy item identification
- Real-time order tracking and status updates
- Loyalty program integration and rewards
Project Outcomes
500%
Order Processing Improvement
95%
Customer Satisfaction Rate
60%
Revenue Increase
Client Testimonial
"The platform has completely transformed our business. Our customers love the convenience of the mobile app, and we've seen a significant increase in both efficiency and revenue. The team at Majin understood our needs perfectly and delivered beyond our expectations."— Maria Rodriguez, Owner, Presto Dry Cleaners